Shipping & Returns

Shipping & Delivery

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Shipping Costs & Delivery Schedule

Continental U.S.
  • Order total $0-$99.99 - $7.99 Shipping
  • Free shipping on orders over $99.99. 
  • To better protect all orders over $99.99, a nominal fee of $2.25 to cover insurance will be added to your order. 
  • There is an additional $3.50 charge for Residential Deliveries and $12.95 for C.O.D. orders. 

Alaska, Hawaii, APO/FPO & International Deliveries

All orders going to Alaska and Hawaii are subject to a $15.00 Surcharge, plus actual shipping charges. These orders are shipped via US Postal Service Priority Post. At this time, Beauticians Supply is not processing orders outside the United States or orders going to APO/FPO address. 

Actual shipping charges are based on the weight of the order and the method of shipping. Due to the chemical content or manufacturer restrictions, certain items cannot be shipped. Customers will be contacted via email if their order contains any such items. They will also be notified of exact shipping charges, all of which must be approved by the customer within 5 business days. 

Shipping Times

All orders that are received by 4pm EST are shipped from the Beauticians Supply within the same business day via UPS (orders received after 4pm EST on Friday's are shipped with UPS on Monday). For delivery transit times, see our UPS Transit Time map below. All orders will receive an e-mail confirmation when order is placed and when order is shipped.

Note: Delivery times maybe delayed based on the UPS holiday schedule. Please visit the UPS website for details. 

Large Furniture Orders

Large furniture orders may have to be delivered by Common Carrier. They will deliver to your building dock or outside door. You are responsible for unloading the order from the freight carrier's tailgate to your premise. There will be a 15% re-stocking fee on all returned salon equipment/furniture items.

Change of Address

Address changes must be made prior to the order shipping. If a change of address is made after an order has been shipped - All shipping charges incurred will be billed to the customer. 

"No-hassle" Returns

 Beauticians Supply has one of the best return policies in the industry, our 30-day No Risk Guarantee.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Whatever the reason may be, we will accommodate your needs. We can quickly replace the product, issue a full credit or give you a complete refund for product (shipping not included). No hassle! And we will even cover the return shipping charges.

We will take all returns of unwanted merchandise from Beauticians Supply with an Authorization Number that will be provided by our Customer Service Representatives within 24 hours of when your claim is reported. This will ensure speedy processing of your credit request.

If you have any questions or product inquiries, please call us at (773) 384-2911 or e-mail us (link to 

On items returned after 30 days, there will be a 15% re-stocking fee and customer is responsible for shipping the product back.

*Sales Tax

Items shipped in the State of Illinois are subject to a nine and twenty five percent (9.25%) sales tax. Please
consult with your tax adviser for your state with respect to any other taxes that me be applicable with your purchase.